Hello, my server recently developed an issue that prevents all (non-local) users from connecting. Seems to be an issue with playit, does anyone know what might be causing this?
(Willing to provide any useful info to help problem-solve)
(The error message: “Internal Exception: Java.net.SocketException: Connection reset”)
I have same problem, too.
Non-local user always have this error after several minutes.
Does anyone have any info on this?
Yes, I also have this issue. Any help is appreciated 
Still need help with this issue… any help is appreciated.
This could be several different things. If you’re connecting to WIFI I recommend moving to Ethernet if possible. Also lowering view distance will lower the load on your home internet which will also help.
It also could be a routing issue. You can visit http://ping.ply.gg to see what datacenter you’re being routed to.
The Server-Pc we are currently using is, and has always been connected via Ethernet…
Render distance is also the same as always (12), never changed.
And as for the data-center, playit automatically connects me to Sidney, as my server is based in New-Zealand.
Do you have any more tips? What does the error code mean?
Also, unrelated too this issue, how do I change my username on the playit forum?
Depending on your ISP and how they connect to our ISPs, there’s a chance the connection gets congested. The internet is a big web of complex connections.
I’d recommend lowering your view distance to at least 10. If you’re still having issues lower it further.
