Tunnel fails with no errors

I have a simple problem which I can’t diagnose.
I run a paperMC 1.21 server on windows 10 and have successfully setup the playit client for my friends to connect to.
However, it is consistently failing at least once a day. Logging into my dashboard shows that there is no connection, but when I check the terminal, it shows the tunnel is still active.

I’ve tried disabling power saving, management, or anything else that might be turning it off, but I have no idea what the problem is. I can’t find any way to access a crash log, so I have nothing to go off of.

Additionally, it looks like people are having similar issues over on reddit:
https://www.reddit.com/r/playit_gg/comments/1duahuj/playit_agent_offline_but_the_proces_is_running/

https://www.reddit.com/r/playit_gg/comments/1dw2p0c/online_issue/

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Same Issue here, haven’t come up with a good solution other than basic script automation to reset the tunnel every so often.

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I am chiming in to say this is also happening for my server hosted on my UNRaid server.

Hi I’m from reddit post any luck fixing it ?

Alright, I’ve found a solution. It’s very simple, however I don’t like that I have to do it.

I downgraded my client from 0.15.13 to 0.9.3. In my experience, it has been more stable, though this will also work with 0.15.13.

Similar to what @tris102299 suggested, I created a scheduled restart in
Windows Task Scheduler using 2 tasks.

Task 1 @ 11:59PM; runs program “taskkill” with arguments /f /im “playit-0.9.3-signed.exe” (This kills off your playit client)

Task 2 @ 12:00AM; runs program “playit-0.9.3-signed.exe” (This starts it back up again)

These can be configured to happen at any frequency you like.
Hopefully this helps everyone until a proper fix is implemented.

I’ve linked a fix that I use in the post.

Try using the fix that I linked in the post. Good luck!