I created a tunnel however when I click on my exe it says I dont have any then takes me to the website where I verified my email.
Try to wait… Because it may be a slow process
In the same folder as the playit.exe there should be a file called playit.toml. If you delete that and restart the playit program it should fix the issue.
Most likely the playit program is associated with a different account. This happens quite a bit as people often have their program associated with a guest account and then create a new account rather than upgrade their guest account.