I can't connect to my friend's server

Hello, I’m facing a problem with playit.gg, we created a modpack to Minecraft so we can play along with it, we try to use this program to be able to do that, but I just can’t join my friend, it even shows that it keeps giving Pingging in the server description but nothing else, my friend tried to change the IP to cloudflare and as I saw here in some posts but it still didn’t solve it, disabled the firewall too and it remained the same, we don’t know what is causing this, could someone please help us? I showed some screenshots and also the logs of the two of us from the minecraft folder in case it helps. Also my friend uses Windows while I use Linux, I don’t know if that could involve too.